Salesperson

About the Role

A Sales Executive position at Once Photography Studios, a professional photography service specializing in maternity, newborn, baby, toddler, and family portraits. The role is Full-Time and based in Bangalore, Karnataka. The primary focus is to generate leads, convert enquiries into bookings, and grow online sales.

Key Responsibilities

• Telecalling & Lead Management
• Call potential customers enquiring about photography packages via Instagram, Facebook, WhatsApp, and other platforms.
• Follow up with existing leads to convert enquiries into confirmed photography bookings.
• Explain photography packages, pricing, offers, and available services.
• Make outbound calls to potential customers and follow up with interested clients.
• Maintain customer details, lead status, and follow-up records.
• Appointment Booking & Studio Visits
• Schedule photography sessions and appointments.
• Coordinate with the photography team for availability and booking confirmation.
• Encourage customers to visit the studio.
• Send appointment confirmations and reminders via WhatsApp or phone calls.
• Ensure a smooth booking experience from enquiry to confirmed appointment.
• Online Sales & Customer Engagement
• Handle customer enquiries from WhatsApp, Instagram, Facebook, and other online channels.
• Respond promptly to messages, comments, and pricing enquiries.
• Convert online enquiries into paid bookings.
• Share package details, promotional offers, and photography samples.
• Follow up with interested customers who have not completed bookings.
• Support online sales campaigns and promotional activities.
• Sales Target Achievement
• Achieve daily, weekly, and monthly sales targets.
• Convert leads into confirmed appointments and paid bookings.
• Upsell premium photography packages and additional services.
• Promote seasonal offers and special photography packages.
• Maintain accurate sales reports and provide regular updates.
• Customer Relationship Management
• Build positive relationships and understand customer photography requirements.
• Provide professional, friendly, and persuasive communication.
• Handle customer questions and basic objections regarding pricing and packages.
• Ensure excellent customer service throughout the booking process.
• Maintain a professional image of Once Photography Studios.

Requirements & Tech Stack

• Good communication skills in English.
• Knowledge of Kannada, Hindi, or Malayalam is an advantage.
• Previous experience in telecalling, sales, customer service, or online sales is preferred.
• Basic computer skills.
• Familiarity with WhatsApp Business.
• Knowledge of Instagram, Facebook, and online lead generation is an advantage.
• Ability to persuade customers, follow up consistently, and close sales.
• Target-oriented, confident, energetic, and self-motivated.
• Willingness to learn about photography packages and studio services.

Qualifications

• The ideal candidate can confidently speak with customers, understand their needs, explain photography packages, follow up with enquiries, and convert potential customers into confirmed bookings.
• Enjoy talking to people, closing sales, and helping customers create memories.