Behavioral Health Associate 1

About the Role

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership.

Key Responsibilities

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive and structured environment.
• Conduct safety checks and ensure supervision at 15-minute intervals, or in accordance with individualized supervision guidelines.
• Document timely, accurate, and appropriate clinical information in patient's medical record.
• Assist in providing a safe, secure, and comfortable environment for patients, significant others, and staff.
• Interact routinely with patients, observe behaviors, and communicate significant observations to nursing staff.
• Oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens.
• Obtain patient's vital signs, height, and weight as assigned and document in patient record.
• Facilitate patient educational-rehabilitative groups covering topics such as social skills, coping skills, anger management, and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation. Assist with follow-up and paperwork for incidents and events.
• Provide transportation for patients or coordinate transportation with appropriate staff.
• Demonstrate a positive, empathetic, and professional attitude towards customers.
• Acknowledge and work to resolve patient complaints when needs are not met.
• Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

Requirements & Tech Stack

• High school diploma or equivalent.
• CPR and de-escalation and restraint certification required (training available upon hire).
• First aid may be required.

Qualifications

• Six months or more experience working with the specific population of the facility preferred.