Account Manager
DMR Technologies
Lafayette, LAFresher46m agovia LinkedIn
About the Role
DMR Technologies is seeking an energetic, organized, people-focused Account Manager to build relationships and help customers succeed. This is an excellent opportunity for early-career professionals to build a long-term career in sales, customer success, or business development. No drone experience is required, as the company will provide training.
Key Responsibilities
- Become the primary point of contact for a portfolio of customers.
- Build strong relationships with customers.
- Conduct onboarding calls with new customers.
- Answer customer questions and coordinate solutions.
- Work closely with Sales, Operations, Engineering, and Technical Support.
- Ensure customers have everything needed for success.
- Schedule follow-up calls and check-ins.
- Track customer activity using CRM software.
- Coordinate product deliveries and training.
- Identify opportunities for additional products and services.
- Help renew and grow existing customer relationships.
- Resolve issues before they become problems.
- Become a trusted advisor for accounts.
Requirements & Tech Stack
- Friendly and personable
- Highly organized
- Naturally curious
- Comfortable talking with customers by phone and email
- Excellent communicator
- Positive attitude
- Coachable
- Detail-oriented
- Able to juggle multiple priorities
- Interested in technology
- Excited to learn something new every day
- CRM software
- Microsoft Office
- Google Workspace
- AI productivity tools (e.g., Claude, ChatGPT, Codex)
- Drone technology
- Precision agriculture
- Customer relationship management
- Basic sales strategy
- Project coordination
Qualifications
- Recent college graduate
- Experience in customer service, retail leadership, hospitality, banking, agriculture, business, marketing, communications, sales, account management, or customer success is beneficial.
- Bachelor's degree is preferred but not required.
Compensation & Benefits
- Starting Pay: $20/hour
- Full-time
- Benefits include:
- Paid Time Off
- Paid Holidays
- Health Insurance
- Vision Insurance
- Dental Insurance
- Retirement Plan
- Ongoing Training
- Career Advancement Opportunities