Cafe Associate

Key Responsibilities

• Team Member:
• Maintain up-to-date knowledge of product specifications for prepared food merchandise.
• Collaborate with cross-functional teams.
• Educate other associates on tools, tasks, and resources.
• Communicate effectively with team members.
• Be flexible to business needs and work in other areas.
• Expert:
• Prepare food according to item specifications.
• Understand and plan future and mass productions.
• Prepare for seasonality.
• Adhere to food safety standards, sanitation guidelines, and cold chain compliance.
• Manage inventory.
• Operate, maintain, and sanitize equipment.
• Demonstrate understanding of product and layout execution.
• Techie:
• Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Utilize handheld technology for immediate business decisions related to production, ordering merchandise, receiving club pick-up orders, training, and product quality with the member in mind.
• Adapt to new tools and encourage others to use them.
• Owner:
• Drive the performance of the area.
• Stock and rotate merchandise.
• Ensure quality and date control standards.
• Eliminate waste.
• Provide member service by acknowledging members and identifying their needs.
• Assist members with purchasing decisions, payment types, and locating merchandise.
• Resolve member issues and concerns.
• Talent Ambassador:
• Be a brand advocate.
• Develop, influence, and inspire others to work in a respectful, supportive, and team-oriented style.
• Understand roadblocks and assist in training.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans.
• Use the Open Door Policy.
• Apply policies, data, and resources to complete work assignments and priorities.
• Collaborate with managers, co-workers, customers, and other business partners.
• Identify priorities, deadlines, and expectations.
• Carry out tasks and communicate progress and information.
• Determine and recommend ways to address improvement opportunities.
• Adapt to and learn from change, difficulties, and feedback.

Requirements & Tech Stack

• 18 years of age or older
• Digital tools
• Handheld technology

Qualifications

• Minimum Qualifications:
• Acknowledge that the position requires successful completion of all job-required trainings and assessments within a prescribed time period.
• Preferred Qualifications:
• Food Safety Certification
• Food Service Food Handler Certification (Food Safety)