Production Operations Coordinator

creative werks

About the Role

The Operations Coordinator provides administrative, analytical, and systems support to the Plant Director and Sr. Operations Manager. This role serves as a central coordinator for operational processes, ensuring follow-through on actions, maintaining management systems, organizing critical information, and supporting operational decision-making through reporting and analysis.

Key Responsibilities

Operations Support

• Support the Plant Director and Sr. Operations Manager with daily operational coordination.
• Maintain calendars, meeting schedules, and operational priorities as assigned.
• Prepare reports, presentations, and operational communications.
• Coordinate and track department deliverables.

Production Scheduling Support

• Assist in creating, maintaining, and communicating production schedules.
• Monitor schedule changes and update stakeholders.
• Identify scheduling conflicts and escalate risks.
• Maintain schedule documentation and revisions.

Daily Management System Administration

• Maintain Daily Management boards and associated reporting.
• Ensure KPIs are updated accurately and on time.
• Support preparation of leadership meetings and review materials.
• Track performance trends and identify missing information.

Action Management

• Capture actions from operational meetings.
• Maintain centralized action registers.
• Track due dates, owners, and completion status.
• Drive accountability through routine follow-up.

Root Cause Analysis (RCA) Coordination

• Maintain RCA tracking systems.
• Ensure investigations are completed according to expectations.
• Monitor corrective actions and effectiveness reviews.
• Compile RCA summaries and trend reports.

Data Analysis & Reporting

• Collect, organize, and analyze operational data.
• Prepare recurring reports for leadership review.
• Develop dashboards and performance summaries.
• Investigate operational trends and support special projects.

Auditing & Compliance

• Audit operational systems for compliance to standards.
• Verify completion of required documentation.
• Identify gaps and opportunities for improvement.
• Provide audit findings and follow-up recommendations.

Continuous Improvement Support

• Support implementation of operational improvement initiatives.
• Maintain project tracking logs.
• Coordinate project updates and status reporting.
• Assist with standardization efforts across departments.

Food Safety Responsibilities

• Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness).
• Participate in company GMP walks.
• Enforce company rules regarding food safety and monitoring.

Requirements & Tech Stack

Knowledge/Skills/Abilities

• Ability to influence without authority.
• Ability to ensure actions are documented, assigned, and completed.
• Ability to maintain accuracy of reports, schedules, and management systems.
• Ability to identify issues and follow through until they are resolved.
• Ability to turn information into clear updates and actionable insights.
• Ability to help move projects and initiatives forward quickly.
• Bilingual in Spanish preferred, but not required.

Education and Experience

• Associate degree, bachelor's degree, or equivalent work experience.
• Experience supporting operations, manufacturing, scheduling, project coordination, reporting, or administrative functions.
• Experience working with Excel and other Microsoft Office applications.
• Experience in a manufacturing environment.
• Experience with production scheduling, reporting, or performance tracking.
• Experience supporting continuous improvement, audits, or problem-solving activities.

Working Conditions

• Office setting and warehouse environment with temperature range of 55 – 80 degrees.
• This position may require the employee to work weekends or shifts other than their own to meet the needs of the business.

Physical Requirements

• Regular walking through manufacturing and warehouse areas.
• Ability to stand and walk for extended periods during audits and observations.
• Ability to use computers and office equipment frequently throughout the day.
• Occasionally lift up to 20 pounds.
• Ability to wear required PPE while entering GMP environments.

Salary

$25 - $31 / hr