Preop support associate
Orlando Health
About the Role
The Preop Support Associate is a full-time, on-site role based in Lake Mary, FL. This position supports the preoperative team by assisting with patient intake, preparing charts and documentation, and ensuring accurate and timely communication of pre-surgical information. The Preop Support Associate collaborates with clinical and administrative team members to support efficient patient flow and a positive pre-surgical experience.
Key Responsibilities
- Assist with patient intake.
- Prepare charts and documentation.
- Ensure accurate and timely communication of pre-surgical information.
- Verify patient demographics and clinical details.
- Coordinate with nursing and surgical staff.
- Assist patients and families with questions related to preoperative processes.
- Maintain a safe and organized environment.
- Follow established policies and procedures.
- Use electronic health record systems and other clinical technologies.
Requirements & Tech Stack
- Electronic health record systems
- Clinical technologies
- Scheduling platforms
Qualifications
- Experience in healthcare or related settings, including working alongside support workers or in patient support roles.
- Strong interpersonal skills and communication abilities.
- Understanding of safeguarding principles and patient privacy.
- Ability to provide basic technical support related to clinical and administrative systems.
- Attention to detail and organizational skills.
- Ability to work on-site in a fast-paced clinical environment.
- Ability to prioritize tasks.
- Ability to maintain professionalism under pressure.
- High school diploma or equivalent required.
- Additional coursework or certification in healthcare support, medical office administration, or related fields preferred.
- Basic computer literacy preferred.
- Familiarity with medical terminology preferred.