Junior E-commerce Operations Associate

About the Role

Epically is an early-stage global e-commerce company seeking a Junior E-commerce Operations Associate to support and manage key operational activities.

Key Responsibilities

• Oversee daily order processing, packing and fulfilment activities.
• Coordinate and monitor the performance of packing and operations staff.
• Track inventory levels, shipments, returns and deliveries.
• Conduct product, market, supplier and competitor research.
• Identify and evaluate potential suppliers and coordinate quotations, samples and deliveries.
• Support product, marketplace and regulatory compliance requirements.
• Maintain accurate operational records, reports and documentation.
• Coordinate with suppliers, logistics partners, service providers and internal teams.
• Manage routine administrative and operational activities.

Requirements & Tech Stack

• Proficiency in Microsoft Excel, Word and other MS Office applications.

Qualifications

• Strong organisational, communication and coordination skills.
• High attention to detail and a structured approach to execution.
• Ability to manage multiple priorities and follow up effectively.
• Relevant experience in e-commerce operations, inventory management, procurement, logistics, sourcing or marketplace operations is preferred.
• Willingness to work from the Gurugram office.