Business Analyst

About the Role

Seeking a qualified Business Analyst to support an IT portfolio within a PMO for a client.

Key Responsibilities

• Collaborate with other teams to review control data and identify improvements in the IT delivery process and controls.
• Contribute to the creation of dashboards and reports demonstrating control adherence and opportunities for improvement.
• Collaborate with others to deliver complex projects which may involve multiple systems.
• Recommend technologies and tools that improve the efficiency, quality, and security of IT systems.
• Assist in conducting process gap analysis of controls to key regulations, mapping to industry standards and developing continuous compliance monitoring.
• Ensure system owners are compliant with renewals and contracting process.
• Serve as liaison to IT, Finance, and Acquisition teams, ensuring that a strong relationship and smooth daily processes are maintained.
• Decompose and document large initiatives into smaller requirements.
• Present documented requirements to stakeholders for feedback.
• Suggest product improvements or enhancements to increase end-user satisfaction.
• Facilitate and lead meetings with various internal and external stakeholders.
• Manage SharePoint site to include technical capabilities in design and site architecture.
• Manage Confluence Jira board for multiple teams.

Requirements & Tech Stack

• DHS Public Trust clearance required.
• US Citizen with Secret Clearance or above preferred.
• Work Location: Hybrid (onsite 2 days/week minimum, once a month on-site customer facing meeting) in the National Capital Region (Arlington, VA or Washington, DC). Applicants must be based within a commutable distance (no more than 2 hours) within the National Capital Region.
• Knowledge of various agile business analysis techniques including interviewing, brainstorming, problem discovery, and MVP identification.
• Experience collaborating with stakeholders at varied levels.
• Experience in supporting business and project teams in translating complex business needs.
• Excellent verbal and written communication skills and proven ability to ask probing questions.
• Ability to work independently and manage multiple priorities effectively.
• Experience using Jira and Confluence.
• Strong analytical and data reporting skills.
• Able to succeed in a fast-paced environment with frequent changes.
• Comfortable communicating with both technical and non-technical audiences.
• Takes the initiative to research, learn, and deliver; anticipates the play.
• Knowledge of System Development Life Cycle (SDLC) and/or Software Engineering Life Cycle (SELC).
• Knowledge of Cloud Systems and Solutions.
• Ability to independently manage SharePoint sites.
• Familiarity with process automation tools and data pipelines.

Qualifications

• Up to 10 years of experience as a Business Analyst.
• Experience working in an environment leveraging Agile.
• Active or recent previous DHS experience highly desired.
• Proven track record of delivering solutions with a customer-first mindset.
• Expertise in supporting transformative initiatives across multiple teams.

Education & Certifications

• Bachelor’s degree in business or an IT related field, which can be substituted for technical certifications or relevant experience.
• Desired Certifications:
• Certified Product Owner or Certified Scrum Master
• Advanced Certified Product Owner or Advanced Certified Scrum Master
• SAFe Product Owner/Product Manager