Business Analyst

About the Role

DRT Strategies is seeking a positive-minded junior business analyst to support the federal government in a fast-paced environment. This is an opportunity to grow, learn, and take on new challenges.

Job Summary

The Business Analyst will assist in developing user stories and acceptance criteria, writing test plans and testing new development, demonstrating new applications to customers, and helping developers meet customer needs.

Key Responsibilities

• Work in a fast-paced environment requiring a high-degree of project complexity and flexibility, thrive on dealing with ambiguity, balancing frequent changes in priority, and managing complex relationships with a delivery team and customers in multi-geographical locations across the US.
• Support the management of all aspects of service delivery to ensure professional delivery with high levels of quality and customer satisfaction.
• Work in an agile environment while communicating daily with other DRT team members and customers.
• Build strong relationships with your customer and become a trusted support resource.
• Facilitate improved communication across the project team, hunting down information and inputs from the right parties, and establish collaborative working relationships.
• Develop process documentation, streamline and improve business practices, and identify efficiencies.
• Respond to feedback and communication in a timely manner.

Requirements & Tech Stack

• Must be able to obtain and maintain a Public Trust with the US Federal Government.
• Experience working independently to ensure timeliness and quality of work, managing client interactions, and reporting process gaps, issues, and ideas for improvement.
• Prioritize initiatives based on business needs and requirements.
• Create requirements specifications, user stories and acceptance criteria, design documents, test scripts and plans.
• Experience prioritizing work in a fast-paced environment.
• Exceptional organizational skills.
• Skilled in the use of Microsoft Office suite (Word, Excel, PowerPoint, Visio, etc.).
• Skilled using JIRA software to house written User Stories and Acceptance Criteria.
• Experience developing Confluence pages.
• Prepare and maintain project documentation such as meeting notes, project schedules, and project status updates.
• Experience with project management best practices (e.g., defined project milestones, clear requirements and scope, issue management and escalation, etc.).
• Experience with participating and leading daily client facing interactions.
• Must be able to multitask efficiently and effectively.
• Able to work independently and within a team environment.
• Excellent written and verbal communication skills.
• High attention to detail.
• Can-do attitude.
• Highly professional.

Qualifications

• Holds a bachelor’s degree.

Preferred Experience

• Experience developing user stories, acceptance criteria, and test plans.
• Experience testing web-based solutions.
• Experience demoing for customers and stakeholders.
• Experience evaluating a web-based solution for accessibility requirements.
• Experience with an agile development approach.

Work Authorization, Clearance Requirement, & Additional Information

• This position requires the ability to obtain and maintain a U.S. government Public Trust clearance.
• Due to contract requirements, candidates must be U.S. citizens or lawful permanent residents (green card holders) to be eligible.
• Salary Range: $60,000 - $75,000. Salary commensurate with experience.