Technical Instructor (FAST)
KLA
About the Role
The KLA Services team provides advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible. Our services organization maximizes the value of our customers' KLA assets with highly trained service and product support engineers.
What You'll Do
In this role, you will be a Technical Trainer, collaborating with senior instructors, engineering teams, and field support partners to build expertise on advanced semiconductor tools. You will develop training programs, create learning content, and deliver high-quality training to field service engineers and customers worldwide.
- Develop and deliver technical training on installation, maintenance, troubleshooting, and repair of advanced tools.
- Partner with engineering, manufacturing, and field teams to build deep product expertise.
- Create and continuously improve training materials, including presentations, videos, and digital learning modules.
- Lead training projects, including planning, stakeholder alignment, and progress tracking.
- Translate complex technical documentation into clear, structured, and engaging training content.
- Support hands-on activities such as tool builds, installs, upgrades, and field support to stay current on product changes.
- Review and validate service procedures and drive improvements to documentation.
- Leverage modern tools (e.g., virtual learning, simulations, AR) to enhance training delivery.
- Travel of 20-30% is required.
What Makes You Successful
- Strong ability to translate complex technical concepts into clear, organized training materials.
- Comfortable working independently and driving projects forward with minimal direction.
- Strong collaboration skills and ability to work across global, cross-functional teams.
- Excellent organizational skills with the ability to manage multiple priorities and deliverables.
- Analytical thinker with strong problem-solving capabilities.
- High attention to detail combined with the ability to see the bigger picture.
- Strong communication skills, both written and verbal, with a global audience.
Preferred Qualifications
- Experience with semiconductor equipment.
- Background in installation, service, manufacturing, or technical support on complex tools.
- Prior experience delivering training or mentoring engineers (formal or informal).
Minimum Qualifications
- Master's Level Degree and 0 years related work experience; OR
- Bachelor's Level Degree and 2 years related work experience.
Requirements & Tech Stack
- No specific technologies or tools are listed beyond general categories for training delivery.
About KLA
KLA provides advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, KLA seeks perfection at the most fundamental level of matter.