Claims Adjuster Trainee
Progressive Insurance
Oregon, United States0–3 yrs52m agovia LinkedIn
About the Role
As a claims adjuster trainee, you'll learn to assist customers after an accident. This is a remote-friendly role where you will build relationships with customers over the phone in a fast-paced environment. You will manage the claims process from start to finish, resolving a full caseload efficiently. You will receive in-depth training on property damage and insurance contracts.
Key Responsibilities (upon Completion Of Training)
- Determine coverage
- Determine liability (who’s at fault for the damages)
- Interview customers, claimants, and witnesses
- Partner with appraisers/estimators to manage vehicle repairs
- Negotiate with customers and other insurance carriers and resolve claims
Requirements & Tech Stack
- Hybrid Role: Work in-office two days selected by local leadership; choose your work location for the other three days for the first 12 months. After 12 months, office reporting days will vary based on business needs.
- Schedule: Monday through Friday, 8:30 AM to 5:30 PM for the first 3 weeks. Afterwards, shifts will be 8:00 AM to 5:00 PM, with a rotating 9:00 AM to 6:00 PM shift.
- Location: Eugene, OR
Qualifications
- Three years of work experience OR
- Bachelor’s degree OR
- Two years work experience and an associate degree
Compensation
- During Training: Paid an hourly rate based on annual salary.
- Upon Completion of Training & Testing: Salary of $54,000 - $56,500/year.
- Gainshare: Annual cash incentive payment up to 16% of eligible earnings based on company performance.
Benefits
- 401(k): With dollar-for-dollar company match up to 6%.
- Health: Medical, dental & vision insurance, including free preventative care.
- Wellness: Wellness & mental health programs.
- Financial: Health care flexible spending accounts, health savings accounts, & life insurance.
- Time Off: Paid time off, including volunteer time off; paid & unpaid sick leave where applicable.
- Leave: Short & long-term disability; parental & family leave; military leave & pay.
- Culture: Diverse, inclusive & welcoming culture with Employee Resource Groups.
- Development: Career development & tuition assistance.
- Onsite: Gym & healthcare at large locations.