Retail Pharmacy Technician
Beth Israel Lahey Health
Retail Pharmacy Technician
Key Responsibilities
- Under the direct supervision of a pharmacist, process prescription orders in a timely manner.
- Retrieve, count, measure, and prepare medications, solutions, ointments, and other compounds as directed.
- Support the service needs of the pharmacist relative to pharmacy services and maximize patient care outcomes.
- Assist the Pharmacist with all third-party transactions, including the completion of any documentation.
- Conduct interpersonal communications in a courteous and friendly manner.
- Fill, pick up, and deliver patient-specific medication.
- Deliver medications to appropriate areas in a timely manner to ensure patients receive the correct medications at the correct time.
- Pack, process, and track orders.
- Obtain information for new prescriptions and/or reconciliation purposes accurately and in accordance with the law.
- Refer all clinician and customer clinical questions to a pharmacist in a timely manner.
- Retrieve and file pharmacy prescriptions, records, and logs in the appropriate files and in accordance with the law.
- Maintain cleanliness of all pharmacy areas and supplies.
- Maintain familiarity with appropriate department policies and procedures.
- Adapt to changes in departmental needs, including offering assistance to other team members, floating, and adjusting assignments.
- If applicable, assist with enrollment processes for any/all patient support programs.
Requirements & Tech Stack
- Computer systems required, including web-based applications and some Microsoft Office applications (e.g., Outlook, Word, Excel, PowerPoint, Access).
Qualifications
- High School diploma or GED required.
- Bachelor's degree preferred.
- Active state certification with the Board of Pharmacy in Massachusetts.
- 0-1 years related work experience required.
- Ability to develop strong relationships with diverse groups of professionals (physicians, nurses, administration).
Preferred Qualifications
- National Certification verified by PTCB and ExCPT.
- Knowledge of Epic, PioneerRx, and ParataMax preferred.
- Previous experience with quality assurance.
Pay Range: $26.00 - $34.99 per hour.
All staff are required to be vaccinated against influenza (flu) as a condition of employment.