Unassigned Store Manager
Tractor Supply Company
About the Role
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role.
Key Responsibilities
- Learn and perform the following duties and skills required for a Store Manager role:
- Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
- Delivering Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer’s Needs & Wants.
- Recommend Product Solutions.
- Ask to Add Value & Appreciate the Customer.
- Creating and fostering a welcoming environment and sense of belonging in the Store, ensuring diversity, equity, and inclusion.
- Scheduling, organizing, and planning daily activities for team members to ensure efficient store operations.
- Leading team members to ensure a Legendary shopping experience for customers.
- Communicating company processes, policies, and directives to team members, and evaluating their effectiveness.
- Learning to create a desirable work environment through promotions, recognition, and empowerment.
- Problem solving and conflict resolution for team members and customers.
- Learning sales and profit management, being accountable for top and bottom line performance.
- Promoting a safe and productive work environment.
- Managing the daily merchandise flow to ensure adequate in-stock and inventory controls.
- Learning the process of organizing merchandise resets to company specifications.
- Implementing and sustaining merchandise presentation per company standards.
- Evaluating the competitive environment and working with Operations and Merchandising teams.
- PAPERWORK: Training on daily, weekly, and monthly processing of required paperwork, including invoices, schedules, product orders and returns, and POs reports. Training on periodic sales forecasting, payroll analysis, and budget review. Training on documentation of team member evaluations and corrective action.
- INVENTORY: Training on managing periodic price changes. Training on communicating inventory needs to buyers and distribution centers. Learning to work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
- SPECIAL PROJECTS: Learning to coordinate and conduct special sales events. Training to assist District Manager and other Store Managers in solving district issues and support operational needs. Community involvement.
- TEAM MEMBER RELATIONS: Setting the tone for and reinforcing the mission and values of Tractor Supply Company. Learning to address team member issues and concerns. Learning to assess and develop team members for advancement.
- BUDGET/AUDITING: Training to be responsible for budgeting and sales forecasting. Learning to be responsible for auditing store processes.
Requirements & Tech Stack
- Retail experience and/or farming, ranching, pet/equine, or welding knowledge strongly preferred.
- Supervisory experience preferred.
- Must be at least 18 years of age.
- Possess a valid driver’s license.
- Must have a valid driver’s license if you drive for company business.
- Ability to process information and merchandise through system and POS Register system.
- Ability to read, write, and count to accurately complete all documentation.
- Ability to freely access all areas of the store.
- Ability to operate and use all equipment necessary to run a store (e.g., dolly, hand-truck, forklift, computer, cash register).
- Ability to move and transfer merchandise generally weighing 0-50 lbs.
- Ability to work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons.
- Ability to work a minimum of 52 hours per week.
- Ability to stand and walk for long periods of time often up to four hours straight without a break.
- Ability to travel to other store locations and to company functions.
Qualifications
- High school diploma.
- Bachelor’s degree in Agricultural-Science or Business related field preferred.
- Any suitable combination of education and experience will be considered.
Working Conditions & Physical Requirements
- Normal office working conditions.
- Standing (not walking).
- Sitting.
- Walking.
- Kneeling/Stooping/Bending.
- Reaching overhead.
- Driving a vehicle.
- Lifting up to 50 pounds.