Restoration Technician

About the Role

PuroClean of North Seattle is seeking a dependable, hands-on Restoration Technician to learn a skilled trade and grow with the company. No restoration experience is required; training will be provided. The role involves working directly with owners and the production team to learn the restoration industry, earn certifications, and develop skills for increased responsibility.

Key Responsibilities

• Assist with water extraction, structural drying, demolition, cleaning, and other restoration services.
• Set up, monitor, move, and remove drying and restoration equipment.
• Learn to take moisture readings and monitor drying progress.
• Take jobsite photos and maintain accurate documentation.
• Keep jobsites, equipment, vehicles, and work areas clean, organized, and job-ready.
• Follow PuroClean safety, production, documentation, and customer-service standards.
• Communicate professionally and compassionately with customers.
• Explain work being performed and help customers understand the restoration process.
• Listen for additional customer needs and recommend relevant PuroClean services.
• Help deliver an experience that earns positive reviews, referrals, and repeat business.
• Participate in ongoing training and industry certification.
• Note: Property restoration is a 24/7 emergency service business; some evening, weekend, holiday, and on-call work may be required.

Requirements & Tech Stack

• Valid driver’s license and acceptable driving record.
• High school diploma or GED.
• Reliable, punctual, and willing to work hard.
• Strong customer service and communication skills.
• Comfortable talking with customers and making appropriate service recommendations.
• Comfortable working with your hands and learning new skills.
• Ability to lift at least 50 lbs. and remain physically active for extended periods.
• Comfortable working in damaged properties, crawl spaces, and other restoration environments.
• Strong attention to detail and willingness to follow established processes.
• Willingness to learn, receive feedback, and take on increasing responsibility.
• Note: Previous experience in restoration, construction, maintenance, HVAC, plumbing, facilities, cleaning, customer service, hospitality, retail, or other hands-on/customer-facing work is helpful but not required.

Compensation & Growth

• Starting pay: $21.30/hour.
• Full-time, hourly position.
• 40 hours of paid vacation per year, accrued and available after 90 days.
• Paid sick and safe time accrued in accordance with Washington State and Seattle requirements.
• Paid on-the-job training.
• Opportunity to earn the IICRC Water Restoration Technician (WRT) certification.
• Pay increase upon successful completion of WRT certification.
• Additional opportunities for increased pay as skills, certifications, independence, and responsibilities grow.
• Opportunity to advance toward Senior Technician and Lead Technician responsibilities.