Transaction Processing Officer
Mphasis
Bengaluru1–5 yrs1h agovia Naukri
About the Role
Transaction Processing Officer for Capital Market Cash Management. This is a non-voice BPS account for a US client.
Key Responsibilities
- Process Capital Market Advisor Service Cash Management documents.
- Process Securities Receipts, Disbursements, and High Value Securities Processing.
- Perform Verification and Analyzing documents.
- Provide Updates to Brokerage Advisors regarding their requests.
- Review and Verification of Cash Management activities of Advisors.
- Handle High Value Transactions.
- Prepare Reports.
- Manage Escalation Handling.
- Share Process Updates.
Requirements & Tech Stack
- Excellent MS Office skills:
- MS Excel
- MS PowerPoint
- Excel Macros
- Email Drafting
- Good Typing Speed: 28 WPM with >=95% accuracy.
- Excellent Communication skills for client calls and onshore training.
- Sound knowledge of Capital Market Concepts, preferably US Stock Market.
- Expert knowledge on processing Cash Management Transactions.
- Knowledge of handling High Value Transactions.
- Experience in Reporting, Escalation Handling, and Process Update sharing.
- Work requires 100% accurate work, as errors have financial impacts.
- Strictly US Shift Working Hours – flexible to do overtime if required.
- Punctual and adhere to attendance and leaves.
- To report to Team Lead and follow instructions and HR Policies.
Qualifications
- 12 + 3 Degree Education is mandatory.
- B.Com, BBA, and BBM Graduates are preferred.
- Candidates with good work experience (similar BPO field and domain) but with other specializations will be considered.
- No Engineering / Tech Graduates.
- Additional certification on Stock Market Subjects is an added advantage.
Experience
- Minimum 2 to 3 years work experience in a similar BPO field.
- Preferable experience from Banking and Capital Market Domain.
- Must have handled Cash Management Processing in a previous organization.
Competencies
- Interpersonal Effectiveness: Team player with aptitude and attitude towards work and the team.
- Service Orientation: Customer-centric and committed to delivering the best.
Work Location
- Bangalore
Shift
- US Shift