Sr Associate Acc Management, IN SSR

About the Role

This opportunity at Amazon appeals to individuals who are customer-obsessed, relentlessly focused on achieving high standards, street-smart, analytical, execution-focused, passionate about e-commerce, entrepreneurial in nature, and possess a strong work ethic. The role requires the ability to work in an environment with minimal supervision, comfort working across multiple complex functions, and the capability to influence seller partners over the phone.

Key Responsibilities

• Understand and articulate the functions and benefits of Amazon Services products and services to external audiences.
• Define target seller bases and industry verticals for various Amazon services, leveraging local knowledge, work learnings, and available tools.
• Identify valuable sellers and selection for Amazon services.
• Support retailers with valuable inputs to help them succeed on the Amazon marketplace.
• Track and monitor personal performance.
• Serve as a subject matter expert for peers.
• Support marketplace business to achieve metrics or contribute by surfacing seller pain points through VOS mechanisms for program teams.

Requirements & Tech Stack

• Ability to work in an environment with minimal supervision.
• Comfortable working across multiple complex functions.
• Capability to influence seller partners over the phone.
• Comfortable interfacing with technology systems.
• Ability to train other stakeholders on systems and processes.
• Ability to analyze data and gather actionable conclusions.
• Adaptability to deal with ambiguous, new, and challenging situations in a rapidly changing environment.
• Comfort in executing repeatable processes.
• Superior customer interfacing skills.
• Demonstrated ownership, analytical ability, and an eye for detail.
• Ability to work autonomously, taking full control and responsibility for achieving business objectives.
• Capacity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.

Qualifications

• 1+ years of sales experience.
• Bachelor's degree.
• Knowledge of and proficiency in Excel.
• Knowledge of and proficiency in SQL.