Entry Level Communications & Digital Reputation Specialist
X Benefit Group
St Charles, MO2–4 yrs1h agovia LinkedIn
About the Role
We are looking for a Communications & Digital Reputation Specialist to support our online presence, brand reputation, and communications efforts. This is an excellent opportunity for a recent college graduate or someone with 2-4 years of experience in communications, public relations, marketing, or a related field.
The ideal candidate is a strong writer who enjoys monitoring online conversations, creating content, building simple web pages using internal tools, and helping ensure our messaging is clear and consistent across channels.
Key Responsibilities
- Monitor online reviews, brand mentions, and search results to help maintain a positive online reputation.
- Draft and edit website copy, articles, announcements, newsletters, and other communications.
- Create and update microsites using our internal website builder (no advanced coding required).
- Assist with search visibility and content optimization efforts.
- Track online sentiment and prepare summary reports highlighting trends and key findings.
- Collaborate with internal teams on communications projects, website updates, and messaging initiatives.
- Support public relations and reputation management activities as needed.
- Help identify opportunities to improve website content and user experience.
Requirements & Tech Stack
- Bachelor's degree in Communications, Public Relations, Marketing, Journalism, English, or a related field OR equivalent internship/work experience.
- 2-4 years of experience preferred; strong internship experience will be considered.
- Excellent written and verbal communication skills.
- Strong attention to detail and proofreading abilities.
- Comfortable learning new technology platforms and website tools.
- Ability to manage multiple projects and meet deadlines.
- Basic understanding of websites, digital marketing, or SEO concepts.
- Basic HTML knowledge.
Ideal Candidate
- Strong writer and communicator.
- Organized and detail-oriented.
- Eager to learn and grow professionally.
- Comfortable working independently and collaborating with a team.
- Interested in digital communications, public relations, online reputation management, and content creation.