Application Support (Functional)
ALIF Management Services P. Ltd.
Mumbai, Maharashtra, IndiaFresher59m agovia LinkedIn
About the Role
ALIF Management Services P. Ltd. is a leading Software Solution Provider to the Hospitality Industry.
Location
South Mumbai (Marine Lines)
Working Hours
9:30 AM to 6:30 PM (Monday to Friday)
Key Responsibilities
- Installation and initial training of ALIF Back Office Applications (including Accounting, Inventory and HR Modules)
- Conducting comprehensive training sessions on the above online or at clients premises.
- Managing and responding to support-related calls and emails promptly and professionally.
- Resolving customer queries in a clear, concise, and efficient manner.
Requirements & Tech Stack
- Good hands-on experience with MS Office applications.
Qualifications
- Graduate in any stream (Commerce background preferred).
- Excellent verbal and written communication skills in both English and Hindi are essential.
- Willingness to travel extensively, both nationally and internationally, to client sites.