Sales Coordinator

About the Role

Dematic is seeking an entry-level Sales Coordinator to support the Amazon sales team. This role is designed to introduce an associate to Dematic’s processes, commercial tools, customer portfolio, and lifecycle offerings, strengthening internal sales execution.

Key Responsibilities

• Support Sales Operations and Opportunity Management: Open, update, and manage opportunities in Salesforce, ensuring information is accurate, timely, and aligned with internal sales processes.
• Assist Account Managers: Provide day-to-day support including Salesforce administration, Below the Line opportunity support, RSPL coordination, customer follow-up, and general workload balancing.
• Prepare Commercial Support Materials: Assist with order bookings, pricing breakouts, quote preparation, documentation, and internal handoffs to help opportunities move efficiently through the sales process.
• Follow Up on Customer Leads: Track and follow up on customer leads, internal referrals, and small-scale requests to ensure timely response and proper ownership.
• Support Site Research and Scope Development: Participate in site visits, gather scope details, research installed systems, and coordinate with internal teams to help define customer needs and next steps.
• Manage Regional or Small-Scale Opportunities: Take ownership of regional, small-scale, or assigned opportunities as needed to support workload balance and maintain customer responsiveness.

Requirements & Tech Stack

• Salesforce (familiarity preferred)
• Microsoft Office Suite (proficiency required)

Qualifications

• Sales Process Aptitude: Curiosity and willingness to learn Dematic’s sales processes, lifecycle offerings, internal tools, and customer engagement model.
• Organized and Detail-Oriented: Able to manage multiple tasks, maintain accurate records, follow up consistently, and keep opportunities moving.
• Communication and Team Collaboration: Clear communication with customers and internal stakeholders; effective work across sales, service, parts, pricing, and operations teams.
• Customer Responsiveness: Ensure customer requests are acknowledged, routed, and supported in a timely manner.
• Growth Mindset: Initiative, professionalism, and a desire to develop into broader sales responsibilities.
• Professional Experience: Entry-level Sales role; prior experience in sales support, customer service, business administration, operations, logistics, manufacturing, or a technical/industrial environment is helpful but not required.
• Development Orientation: Interest in building a career in sales, account management, customer support, or lifecycle services within an automation or material handling environment.
• Education: Bachelor’s degree (BS/BA) in Business, Sales, Marketing, Engineering, Supply Chain, or a related discipline preferred; equivalent experience or demonstrated aptitude may be considered.