Marketplace Operations Analyst

About the Role

As a Marketplace Operations Analyst at Elchemy, you will own Elchemy's storefronts across all marketplaces. Your primary responsibility is to ensure listings are optimized for conversion and that buyers can easily find and trust Elchemy's offerings. This role is part of the Revenue Intelligence & Operations (RIO) team, Elchemy's growth engine, focused on transforming company operations through technology.

Key Responsibilities

• Own and maintain listings across all marketplaces, including uploads, updates, corrections, and content revisions for new products and business units.
• Diagnose underperforming listings, identify reasons for underperformance, and implement content fixes.
• Develop the marketplace playbook, encompassing processes, AI-assisted workflows, and reporting mechanisms to scale operations as Elchemy expands.
• Feed marketplace insights back into the RIO team for lead generation and market intelligence.
• Serve as a founding user of AI tooling for content generation, listing quality assurance, and performance tracking.
• Utilize AI tools to perform tasks that would traditionally require a larger team.
• Contribute to building the company's AI foundation by integrating your data, workflows, and judgment into Elchemy's operational framework.

Requirements & Tech Stack

• AI Tools: Daily use and pushing the boundaries of AI tools.
• Structured Data: Strong comfort with Excel/Sheets is non-negotiable.
• E-commerce exposure: Bonus point for exposure to e-commerce, B2B portals, or chemical/industrial products.

Qualifications

• Experience: 0–2 years of experience; freshers with obsessive attention to detail are welcome.
• Education: Completed an undergraduate degree (BBA / BMS / B.Tech or other relevant fields).
• Communication: Excellent written English.
• Attitude: Genuinely curious about AI tools and eager to innovate.
• Drive: Ambitious and fast-learning, seeking ownership over tasks.