Customer Support Specialist

Universal Hiring Solution (Official Page)

Mumbai, Maharashtra, IndiaFresher1h agovia LinkedIn

About the Role

  • Job Title: Customer Support Specialist
  • Company: Universal Hiring Solution
  • Location: Malad, Mumbai, Maharashtra
  • Employment Type: Full-time | On-site
  • Department: Internal Support
  • Salary: ₹25,000–₹70,000 per month, based on experience and performance
  • Shift: Night shift
  • Working Days: 5 days per week
  • Weekly Offs: 2 rotational days off
  • Joining: Immediate joiners preferred

Key Responsibilities

  • Provide internal support to various departments.
  • Coordinate with teams to resolve operational issues.
  • Respond to internal queries and support requests.
  • Maintain accurate records and documentation.
  • Follow up on pending requests and support smooth daily operations.
  • Adhere to company policies and quality standards.

Requirements & Tech Stack

  • Good English communication and conversational skills.
  • Basic computer knowledge.
  • Strong coordination, problem-solving, and interpersonal skills.
  • Ability to work night shifts and collaborate with teams.

Qualifications

  • Graduates: Freshers welcome.
  • HSC (12th Pass): Freshers or candidates with at least 18 months of work experience.
  • SSC (10th Pass): Candidates with a 3-year diploma or at least 1 year of work experience.

Transport Coverage

  • Home pick-up and drop-off, subject to route eligibility.
  • Routes include: Mira Road to Churchgate | CST to Thane | CST to Vashi.
  • Please confirm route eligibility during the interview.

Interview Details

  • Mode: Walk-in interview
  • Location: Office, Malad, Mumbai
  • Contact Person: Sir Andrew
  • Email: [email protected]

How to Apply

Interested candidates can apply through LinkedIn or email for further details about the interview process.

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