Customer Support Specialist
Universal Hiring Solution (Official Page)
About the Role
- Job Title: Customer Support Specialist
- Company: Universal Hiring Solution
- Location: Malad, Mumbai, Maharashtra
- Employment Type: Full-time | On-site
- Department: Internal Support
- Salary: ₹25,000–₹70,000 per month, based on experience and performance
- Shift: Night shift
- Working Days: 5 days per week
- Weekly Offs: 2 rotational days off
- Joining: Immediate joiners preferred
Key Responsibilities
- Provide internal support to various departments.
- Coordinate with teams to resolve operational issues.
- Respond to internal queries and support requests.
- Maintain accurate records and documentation.
- Follow up on pending requests and support smooth daily operations.
- Adhere to company policies and quality standards.
Requirements & Tech Stack
- Good English communication and conversational skills.
- Basic computer knowledge.
- Strong coordination, problem-solving, and interpersonal skills.
- Ability to work night shifts and collaborate with teams.
Qualifications
- Graduates: Freshers welcome.
- HSC (12th Pass): Freshers or candidates with at least 18 months of work experience.
- SSC (10th Pass): Candidates with a 3-year diploma or at least 1 year of work experience.
Transport Coverage
- Home pick-up and drop-off, subject to route eligibility.
- Routes include: Mira Road to Churchgate | CST to Thane | CST to Vashi.
- Please confirm route eligibility during the interview.
Interview Details
- Mode: Walk-in interview
- Location: Office, Malad, Mumbai
- Contact Person: Sir Andrew
- Email: [email protected]
How to Apply
Interested candidates can apply through LinkedIn or email for further details about the interview process.









