Apprentice Optician, Boston Seaport
Warby Parker
About the Role
Warby Parker is searching for skilled and enthusiastic Apprentice Opticians to join their growing team. This role is integral to helping people see by becoming an expert on the brand and its glasses. The Apprentice Optician will deliver extraordinary customer service, leaving customers excited and confident.
Key Responsibilities
- Work directly with a mentor (licensed or certified optician) to learn how to meet customers' eyewear needs.
- Learn to take and record measurements, adjust, and fit eyewear with flawless accuracy.
- Learn to check if finished eyewear meets optical standards, as well as customer requirements and requests.
- Develop expertise to explain prescription terminology and product offerings to customers.
- Work with the team to ensure all customers receive exceptional service.
- Learn to help customers choose the best frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
- Collaborate with the team to form best practices for sales and customer service.
- Represent the brand to educate others and generate excitement about company values and mission.
Requirements & Tech Stack
- Interested in a medical-oriented role to help people see.
- Passionate about working with people.
- A hands-on problem solver eager to learn a new technical skill.
- A clear, effective, and professional communicator.
- Dedicated to going above-and-beyond for customers and team.
- Energetic, positive team player adaptable to a fast-paced, ever-changing work environment.
- Extremely detail-oriented with the ability to juggle a wide range of responsibilities.
- Open-minded and a constant learner.
- Takes work seriously, but not themselves.
- Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).
Qualifications
- The specific qualifications section was not explicitly stated in the provided text, but implied responsibilities and required attributes are listed under "Requirements & Tech Stack."