Paid Internship, Product Operations

About the Organisation

Jotish is a new-age online astrology consultation platform that offers honest, accurate, and private advice to its clients. We use deep-tech such as Machine learning, Generative AI, and Customised LLMs to ensure a high-quality and extremely secure medium of consultations.

About the Role

• Job Title: Operations Intern
• Location: 100% Remote (Work from Home)
• Educational Qualification: BA, B.Sc, B.Com, BBA (or any other Non-Engg degree)

Job Overview

We are looking for a motivated and enthusiastic Operations Intern to join our team. This role is perfect for fresh or recent graduates who are eager to start their careers in a challenging yet rewarding environment. As an Operations Intern, you will play a key role in supporting the day-to-day operations of the company, ensuring smooth business processes, and contributing to our overall growth.

Key Responsibilities

• Operational Support: Assist in the daily operations of the company, including coordination between different stakeholders and ensuring efficient workflow. Take necessary actions in real time to ensure no disruptions.
• Data Management: Maintain accurate records and databases, handle documentation, and assist in MIS report generation for management review.
• Process Improvement: Identify areas for process optimization and contribute to the implementation of more efficient operational practices.
• Customer Support: Provide support to clients and customers by addressing inquiries and resolving issues promptly.
• Product Support: Make and change product configurations to support operations, run marketing campaigns, recruit and onboard astrologers, etc.
• Misc: In an early-stage startup, responsibilities evolve over time. Keep an open mind and help out where needed.

Requirements & Tech Stack

• Educational Background: B.Sc, B.Com, BA, or BBA graduate.
• Aptitude: Strong analytical and problem-solving skills, with the ability to think on your feet.
• Communication: Excellent verbal and written communication skills.
• Flexibility: Ability to adapt to changing priorities and work in a fast-paced environment.
• Ambition: A strong desire to learn, grow, and take on more responsibility over time.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with basic software tools. Comfort with reporting tools is an added plus.