Logistics Coordinator (Entry Level)

About the Role

As a Logistics Coordinator, you are the engine driving our daily freight brokerage operations. You will manage active loads, leverage high-speed tech tools, and ensure our supply chains run without a hitch. This role is ideal for someone who thrives in a fast-paced, tech-forward environment and loves solving daily logistics puzzles. Full training on our proprietary TMS will be provided.

Key Responsibilities

• Efficiently build loads, schedule pickup/delivery appointments, and set up vetted carriers within our digital platforms.
• Proactively conduct update/check calls with carriers, track active shipments, and deliver real-time, critical updates to shippers and customers.
• Build strong relationships with carriers by inquiring about lane availability, equipment types, and capacity.
• Ensure seamless record-keeping with exceptional attention to detail by requesting and verifying insurance certificates, handling rate confirmations, and keeping carrier resources updated.
• Support branch accounting by matching invoices, issuing Com-checks or Quick Pays, and leveraging digital tools to keep daily office workflows running smoothly.
• Deliver high-touch customer support at every turn, upholding company principles (Customer, Company, Office).

Requirements & Tech Stack

• Tech-Savvy & Adaptive: Embrace high-speed tech and digital tools.
• Google Suite Proficiency: Strong, practical command of Gmail, Docs, Sheets, Drive, Calendar, etc.
• AI & Tech Familiarity: Exposure to or familiarity with AI tools is a plus.
• Rock-Solid Attention to Detail: Accuracy in managing load data, compliance records, and financial documents.
• Fast-Paced Energy: Self-motivated, enthusiastic team player who thrives under pressure and loves a dynamic environment.
• Communication Champ: Outstanding written and verbal communication skills with a customer-first mindset.
• Proprietary TMS training provided.

Qualifications

• Entry Level