Manager Trainee, January 2027

About the Role

This position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. The role will be trained to ensure compliance with DOT regulations.

Key Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers.
• Learn to fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
• Learn to utilize personnel management, including training and orientation of drivers and/or employees, and training/assistance with internal and third-party (customer) systems.
• Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating/maintaining/presenting customer-specific reporting and financial analysis.
• Gain knowledge on how to manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market.
• Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
• Learn to manage the yard, including checking/inspecting equipment, replacing parts, completing repairs, and coordinating with maintenance.
• Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, and accessorial pay related issues.
• Learn to maintain the Company's safety culture, including driver safety messages, briefings, training, reviews, and enforcing company policies for DOT compliance and company safety requirements.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments.

Requirements & Tech Stack

• Ability to work across multiple shifts, including nights and/or weekends.
• Willingness to travel to account, customer, and company event locations when applicable.
• Willingness to regionally relocate dependent on account assignment.

Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field.
• OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience.
• Experience managing a team (Preferred).
• Ability to accurately analyze situations and reach productive decisions based on informed judgment (Preferred).
• Ability to adapt to changing environments (Preferred).
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers (Preferred).
• Ability to meet or exceed team/driver needs and expectations and provide excellent service (Preferred).
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums (Preferred).
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems (Preferred).