Study Abroad Consultant

About the Role

At Leverage Edu, we are looking for ambitious, driven, and student-focused individuals to join our team as Study Abroad Consultants. As a Consultant, you will guide students through their study abroad journey, understand their aspirations, recommend universities and programmes, and help them make informed decisions. You will serve as their trusted advisor, building strong relationships and ensuring a seamless experience from consultation to admission and enrolment. This role offers the opportunity to combine communication, advisory, and relationship-building skills with a strong focus on student outcomes, enrolment success, and business growth in a fast-paced, performance-driven environment.

Key Responsibilities

• End-to-End Student Relationship Management
• Own and manage a portfolio of students throughout their study abroad journey, from the first interaction to successful admission and enrolment.
• Understand students' academic backgrounds, career aspirations, budgets, and preferences to recommend suitable study abroad options.
• Build strong, lasting relationships with students and their families through personalised guidance and consistent engagement.
• Student Counselling and Solution Advisory
• Conduct in-depth consultations to understand student requirements and provide tailored recommendations on countries, universities, courses, and career pathways.
• Present suitable programmes and services, clearly communicating their value and relevance to students' goals.
• Help students evaluate their options, address concerns, and make confident, well-informed decisions.
• University and Admissions Expertise
• Develop a strong understanding of international education markets, university admission processes, intake cycles, eligibility criteria, and application requirements.
• Guide students on standardised tests and English language proficiency exams, including GRE, GMAT, IELTS, and TOEFL.
• Stay updated on university offerings, admission trends, and emerging opportunities across study destinations.
• Application Progress and Process Management
• Track student progress at every stage of the application journey and ensure timely completion of key milestones.
• Proactively identify challenges, address concerns, and coordinate with internal teams to minimise delays.
• Maintain accurate student records and ensure consistent follow-ups to keep applications moving forward.
• Admission, Offer and Enrolment Coordination
• Guide students through offer evaluation, university selection, and subsequent admission formalities.
• Collaborate with visa, admissions, finance, and international university teams to facilitate a smooth transition from offer acceptance to enrolment.
• Ensure students receive timely support and a high-quality experience throughout the process.
• Performance and Business Growth
• Take ownership of individual performance goals and contribute to the team's overall business objectives.
• Convert student consultations into meaningful enrolment outcomes through effective needs assessment, solution positioning, objection handling, and relationship management.
• Manage the student pipeline proactively, prioritise high-intent opportunities, and maintain consistent follow-ups to maximise outcomes.
• Identify opportunities to improve student engagement, decision-making, and enrolment rates while maintaining a student-first approach.

Requirements & Tech Stack

• Graduate or MBA degree in business, management, psychology, or a related field.
• 0–5 years of professional experience; experience in ed-tech, education consulting, customer engagement, or client-facing roles is an advantage.
• Strong communication, influencing, negotiation, and relationship-building skills.
• A results-oriented mindset with the ability to work towards defined performance goals and deliver measurable outcomes.
• Excellent research and analytical abilities, with an interest in international education and global career opportunities.
• The ability to understand customer needs, present tailored solutions, handle objections, and build confidence through effective communication.
• Strong organisational and time-management skills, with the ability to manage multiple student journeys simultaneously.
• A proactive, resilient, and ownership-driven attitude, with the ability to thrive in a fast-paced and performance-oriented environment.

Work Mode

• Full-time, office-based role.
• Working Days: Six days a week.