Product Design Intern

About The Team

• Creates intuitive digital experiences that help customers accomplish their goals, including simplifying workflows and making complex information easier to understand.
• Partners with product managers, engineers, researchers, and content designers to balance customer needs, business goals, accessibility, and technical constraints.

About The Role

• As a Zillow Product Design Intern, you’ll contribute to a scoped design project with guidance from experienced designers, gaining hands-on experience from understanding a customer problem through exploring, prototyping, and refining a solution.
• Our nine-week summer internship program (June through August) gives students the opportunity to bring their ideas and perspectives to real projects alongside Zillow teams.
• Interns build hands-on experience, connect with mentors and leaders, and take part in learning and community experiences with their intern cohort.
• Internships are based in Seattle and follow a hybrid schedule, with interns generally working together in person Tuesday through Thursday.
• Eligible interns will receive a stipend to help offset summer housing and relocation costs.
• This role has been categorized as a Remote position.

Key Responsibilities

• Contribute to a scoped design project:
• With guidance from experienced designers, help define a customer problem, explore solutions, and develop user flows, wireframes, interactive prototypes, and refined interface designs.
• Present your recommendations, process, and learnings at the end of the internship.
• Collaborate cross-functionally:
• Partner with designers, product managers, engineers, and research or content partners.
• Learn how teams evaluate ideas, define success criteria, and balance customer needs with technical constraints.
• Document design intent and support implementation review.
• Simplify workflows and apply design systems:
• Help make customer tasks easier to complete by improving navigation, interactions, and information clarity.
• Use established design system components and patterns, considering accessibility and consistency throughout your work.
• Practice user-centered design and iteration:
• Review existing research and customer feedback, support usability testing, and translate findings into design improvements with guidance.
• Share work in design critiques, explain your thinking, and refine solutions based on feedback.
• Learn how to incorporate AI tools into your design work, working side-by-side with experienced designers.

Qualifications

• Student status: Pursuing a Bachelors or Masters degree in design, human-computer interaction, or a related field.
• Design portfolio: Share projects that demonstrate foundational UX/UI skills, user-centered problem solving, and your design process. Coursework, personal projects, and volunteer work are welcome; explain the problem, your role, your design decisions, and what you learned.
• Design fundamentals and tools:
• Foundational understanding of interaction design, user flows, wireframes, and prototyping.
• Experience using Figma or a comparable design tool.
• Coursework and personal projects count; prior professional product design experience is not required.
• Customer curiosity and inclusive design:
• Interest in understanding customer needs, using research to inform decisions, and making digital experiences accessible and inclusive.
• Exposure to user interviews or usability testing is helpful but not required.
• Collaboration and learning:
• Communicate clearly, collaborate respectfully, ask thoughtful questions, and incorporate feedback from mentors, peers, and cross-functional partners.
• Communication and organization:
• Explain the reasoning behind your design work, share progress, and manage scoped tasks with guidance.
• Be willing to explore alternatives, iterate, and learn from feedback.

How to Apply

• Submit your resume and a portfolio with 2-3 examples of your design work, including any access instructions.
• Class projects, personal projects, and volunteer work are welcome.
• For each example, describe the problem, your role, your process, and what you learned.