Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training, work under a mentor, and development of skills in CaptiveAire products, market strategy, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform inside sales support, application engineering, and outside sales.
• Conduct presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships.
• Manage schedules and plans for equipment delivery to ensure satisfied customers.
• Provide service and technical support for existing equipment.
• Support end users by assisting contractors with wiring and performing remote troubleshooting.
• Dedicate time to territory development, including presentations, visiting new customers, or expanding contacts.

Requirements & Tech Stack

• 0-5 years experience.
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• Must be a "Go Getter".
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment, if not already completed.

Qualifications

• Medical, dental, and vision insurance.
• Disability & life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.
• Salary: $70k-$100k base, negotiable dependent on experience, with an additional monthly bonus based on productivity and profits.