Deli Hotbar Cook
Festival Foods
Onalaska, WIFresher1h agovia LinkedIn
About the Role
Join Festival Foods as a Deli Hot Bar Cook and play a key role in enhancing breakfast, lunch, and dinner experiences for guests.
Key Responsibilities
- Provide exceptional guest service, including greetings, answering questions, and addressing concerns.
- Offer assistance to guests, helping them find items, answering questions, and providing deli recommendations.
- Receive, prepare, and fulfill guest orders and special requests efficiently, following deli production schedules.
- Maintain high-quality conditions at the hot bar, ensuring items are attractively garnished and adhering to proper protocols for item shrinking.
- Collect food temperatures and maintain hot food logs to ensure safety and quality standards.
- Organize, stock, clean, and label the hot bar efficiently.
- Address and resolve guest concerns to ensure a positive resolution.
- Maintain regular, timely attendance in compliance with the work schedule.
- Perform other duties as assigned.
Requirements & Tech Stack
- Ability to interact tactfully with guests and personnel.
- Good oral and written communication skills.
- Complete understanding of safety requirements and company policies.
- Proper training in equipment and procedures including slicers, fryers, hot bar, and more.
- Knowledge of perishable food.
- Ability to work at a fast pace and multitask in a dynamic environment.
- Familiarity with various kitchen equipment.
- Ability to handle high-pressure situations effectively.
- Ability to work in changing temperatures (coolers, kitchens, freezers, sales floor).
- Ability to lift up to 50 pounds.
- Ability to perform bending, kneeling, and standing for long periods of time.
Qualifications
- Experience in fast food, deli, or restaurant environments is valuable.
- A willingness to learn is welcomed.
Schedule
- Reports to: Deli Department Manager
- Shift: 6 am - 2 pm
- Includes: 1 weekend shift per week
- Note: This position is available for part-time or full-time hours, and the schedule may include weekdays, weekends, and holidays based on business needs.