Analyst, Digital Product (Conversion)

About the Role

Join a digital product team focused on creating seamless, accessible, and user-centered healthcare experiences across web, server, and mobile platforms. This full-time remote opportunity offers the chance to contribute to digital healthcare innovation while balancing technical requirements, business priorities, and member needs. The anticipated program start date is June–July 2027, subject to change.

Key Responsibilities

• Product Requirements Development: Translate business objectives, customer needs, and strategic priorities into clear user stories, functional requirements, and measurable acceptance criteria.
• Cross-Functional Collaboration: Partner with software engineers, product designers, business stakeholders, and subject matter experts to align on product requirements, technical architecture, scope, and delivery timelines.
• Agile Product Delivery: Facilitate Agile ceremonies, including backlog refinement, sprint planning, product demonstrations, and retrospectives, to maintain team alignment and support consistent delivery.
• Backlog Management and Prioritization: Help maintain and prioritize product backlogs, ensuring development teams focus on features and enhancements that deliver meaningful business and user value.
• Dependency Coordination: Identify and manage dependencies across engineering, data, compliance, and other partner teams to minimize delivery risks and support timely execution.
• Roadmap and Stakeholder Communication: Communicate product roadmap updates, priorities, delivery progress, risks, and trade-offs clearly to stakeholders and leadership.
• Performance Monitoring: Track product performance metrics, evaluate user and business outcomes, and use analytical insights to recommend improvements and guide future development.
• Digital Experience Enhancement: Support the delivery of user-centric solutions across web and server environments, contributing to connected healthcare services such as provider search, cost transparency, mental health, clinical workflows, rewards, and provider scheduling.
• Platform Integration: Contribute to initiatives that integrate healthcare features into broader digital applications, helping create consistent and seamless experiences across platforms.
• Compliance and Accessibility: Ensure product requirements and delivered features align with applicable accessibility, security, privacy, and regulatory standards.
• Continuous Improvement: Encourage collaboration, transparency, and iterative improvement within the product team, identifying opportunities to refine workflows and strengthen delivery practices.
• Risk and Issue Management: Identify potential obstacles early, communicate concerns proactively, and collaborate with stakeholders to develop solutions that keep product initiatives on track.

Requirements & Tech Stack

• Education: Bachelor's degree in Computer Science, Economics, or a related field.
• Internship Experience: Successful completion of the required corporate internship program.
• Product Management Fundamentals: Ability to understand business objectives and user needs and translate them into actionable requirements, user stories, and acceptance criteria.
• Agile Methodologies: Familiarity with Agile product development practices, including sprint planning, backlog refinement, demonstrations, and retrospectives.
• Analytical Thinking: Ability to interpret product performance metrics, evaluate business needs, identify trends, and support data-informed decisions.
• Communication Skills: Strong written and verbal communication skills, with the ability to explain requirements, priorities, risks, and technical concepts to diverse stakeholders.
• Organization and Prioritization: Excellent organizational skills and the ability to manage multiple workstreams, coordinate dependencies, and balance competing priorities.
• Collaboration: Ability to work effectively with engineering, design, business, data, compliance, and other cross-functional teams.
• Technical Awareness: Understanding of digital product development across web, server, and application platforms, with the ability to collaborate on technical requirements and architectural considerations.
• Stakeholder Management: Ability to build productive working relationships, facilitate discussions, align expectations, and maintain transparency throughout the product development lifecycle.
• Problem-Solving: A proactive approach to identifying delivery challenges, assessing trade-offs, and supporting practical solutions.
• Quality and Compliance Orientation: Commitment to delivering reliable, accessible, secure, and compliant digital experiences.
• Adaptability: Ability to thrive in a collaborative, fast-paced environment where priorities evolve and continuous improvement is encouraged.
• Work Authorization: Employment visa sponsorship is not available for this position.
• Work Arrangement: Full-time remote.

Qualifications

The following are explicitly stated requirements or responsibilities that align with qualifications:

• Bachelor's degree in Computer Science, Economics, or a related field.
• Successful completion of a corporate internship program.
• Ability to understand and translate business objectives and user needs into product requirements.
• Familiarity with Agile methodologies.
• Ability to interpret product performance metrics and support data-informed decisions.
• Strong written and verbal communication skills.
• Excellent organizational skills and ability to manage multiple workstreams.
• Ability to work effectively with cross-functional teams.
• Understanding of digital product development across web, server, and application platforms.
• Ability to build productive working relationships with stakeholders.
• Proactive approach to problem-solving.
• Commitment to delivering reliable, accessible, secure, and compliant digital experiences.
• Ability to adapt to a fast-paced, collaborative environment.