Content Internship

About the Role

The Content Intern will assist Destination Cleveland’s content & publishing team with ongoing digital content campaigns, including website, social media, and larger marketing efforts. This role aims to convey the organization's mission and vision effectively and entertainingly. The intern will gain broad experience in various aspects of digital marketing, social media, and content marketing.

Mandatory Start Date & Orientation: January 06, 2027

Internship Duration: SPRING 2027 (January 06 - April 30)

Hours: 15-20 hours per week (200-275 hours total)

Stipend: $1000 Monthly ($500 paid twice monthly)

Scheduling: Flexible

Key Responsibilities

• Assist with content-related tasks, emphasizing copywriting, editing, user-generated content curation, and work within a content management system.
• Collaborate with the digital team across multiple disciplines: web content, social media, visual asset production, publishing, and platform development.
• Aid with event calendar listings, blog editing, and blog writing.
• Assist with social media content development weekly.
• Serve in a production assistant role during major film shoots and podcast recording sessions.
• Act as a key team member in the Social Media Command Center (SMCC) for major events.
• Attend marketing division and digital marketing team meetings.
• Assist with the ideation and creation of new content relevant to active and upcoming campaigns.
• Perform other duties and projects as assigned.

Benefits

• Build writing portfolios.
• Receive one-on-one mentoring.
• Build customer service skills.
• Gain exposure to professions within the travel, tourism, and hospitality industry.
• Opportunities to attend professional networking events.
• Work at a nationally recognized destination marketing & management organization.

Requirements & Tech Stack

• Excellent written, oral, and interpersonal communication skills.
• A content portfolio of at least three writing samples.
• Excellent problem-solving skills.
• Ability to professionally handle stressful situations.
• Ability to work in a team-oriented environment.
• Ability to multi-task and easily change focus.
• Ability to prioritize workload.
• Ability to work independently and with a sense of urgency.
• Proficiency in Microsoft Office Suite preferred.
• Familiarity with Adobe Creative Suite or content creation platforms like Canva is helpful but not necessary.
• Ability to work flexible hours when required.
• Currently pursuing education, training, and/or a certificate in information technology or an equivalent field.

Physical Demands

• Viewing computer monitors.
• Sitting.
• Standing for community functions, presentations, etc.
• Ability to lift up to 25 pounds.

Work Environment

• On-site position.
• Office environment; moderate noise.