Booking Specialist

Key Responsibilities

• Handle daily Documentation tasks in line with the Client/Process IOPs.
• Ensure quality of service is maintained at all times.
• Support peers with technical or process related challenges during process execution.
• Prepare export/import documentation and submit it timely and accurately to stakeholders.
• Adhere to IOPs; check deviations prior with stakeholders.
• Focus on data quality to ensure SLAs are met.
• Maintain up-to-date understanding/training of Process and IOPs to create documentation.
• Perform root cause analyses in the event of escalations.
• Train new hires on the process(es).

What We Offer

• Impact: Work directly contributes to the success of global operations.
• Opportunity: Ample opportunities for professional and personal growth.
• Innovation: Join a forward-thinking team embracing cutting-edge technologies.
• Global Exposure: Collaborate with diverse colleagues in an international business environment.
• Work-Life Balance: Value work-life balance and offer flexible working arrangements.