Category Creator Management Project Intern

About The Role

The US Operations team onboards sellers, drives business growth, improves user experience, and provides operations and sales support in the US market. We are organized into Category Management teams that acquire new brands and incubate and accelerate them on TikTok Shop, alongside Central teams covering creator operations, campaign operations, projects, and agency partnerships, working with cross-functional and category teams to grow GMV across merchants of every size.

As the business grows, we take on complex challenges across seller growth and creator and agency ecosystem development. You will shape merchant success, user experience, and the next phase of e-commerce growth in the US.

Internships at TikTok aim to offer students industry exposure and hands-on experience. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Key Responsibilities

• Support category teams in connecting priority products with suitable creators to help drive product discovery, content creation, and sales growth.
• Maintain and manage creator, product, merchant, campaign, and reporting trackers to support accurate day-to-day team operations.
• Support data processing and data maintenance across recurring reports, performance trackers, and business review materials.
• Help organize and manage creator pools, including creator segmentation, outreach follow-up, content progress tracking, and performance monitoring.
• Support ongoing creator campaigns and product sampling programs by coordinating operational details, tracking progress, and summarizing key blockers or opportunities.
• Assist with campaign operations and brand activations, including creator participation tracking, content readiness, incentive coordination, and post-campaign reporting.
• Support cross-functional initiatives and ongoing program operations by working with internal partners to track deliverables, follow up on open items, and maintain clear documentation.
• Prepare clear weekly summaries, campaign progress updates, performance notes, and action-oriented insights for team discussions and business reviews.
• Help improve repeatable workflows such as tracker maintenance, creator follow-up, reporting preparation, and stakeholder updates.
• Use productivity and analytical tools where appropriate to improve data organization, documentation quality, and operational efficiency.

Requirements & Tech Stack

• Currently enrolled in a Bachelor degree.
• Strong interest in e-commerce, creator economy, affiliate marketing, marketplace operations, category management, or digital marketing.
• Comfortable working with spreadsheets, trackers, dashboards, and structured data; able to organize information into clear summaries and action items.
• Strong attention to detail, especially when maintaining recurring reports, campaign trackers, creator lists, and operational status updates.
• Clear written and verbal communication skills in English, with the ability to summarize business context, progress, blockers, and next steps.
• High ownership and follow-through; able to manage multiple workstreams, ask questions early, and drive tasks forward in a fast-changing environment.
• Willingness to learn new tools, workflows, and business processes quickly.

Preferred Qualifications

• Prior experience in e-commerce, social commerce, creator marketing, influencer operations, affiliate marketing, marketplace operations, or business analytics.
• Experience with creator marketplace platforms, livestream commerce, paid media, campaign operations, or product sampling.
• Experience preparing business reports, weekly updates, campaign recaps, project trackers, or performance summaries.
• Familiarity with data analysis tools, business intelligence dashboards, or advanced spreadsheet workflows.
• Comfort using productivity tools for research, summarization, data organization, document drafting, or workflow automation.
• Cross-functional coordination and global team collaboration.