Coordinator, Ocean & Air Import/Export

About the Role

This is an entry-level Coordinator position on the CJ Logistics America Freight Forwarding team, supporting daily ocean and air import/export operations. The role offers an opportunity to learn and grow across all areas of freight forwarding.

Key Responsibilities

• Communication:
• Communicate in Korean and English with Korea headquarters, overseas partners, carriers, airlines, customs brokers, trucking companies, and customers regarding shipment information.
• Share arrival notices and delivery orders, and update internal teams and customers on shipment status.
• Operations / Technical:
• Arrange bookings for ocean and air import/export shipments.
• Accurately enter shipment information and update milestones in freight forwarding systems (e.g., CargoWise) and internal systems.
• Track and trace shipment locations, reporting any delays or exceptions.
• Documentation / Administrative:
• Prepare, review, and process shipping documents including Bills of Lading (B/L) and Air Waybills (AWB).
• Support timely preparation and submission of U.S. Customs filings such as ISF (10+2), AMS, and AES.
• Coordinate with customs brokers for accurate and complete import/export clearance documentation.
• Support preparation of invoicing and cost reconciliation materials.
• Organize and maintain related files and records.
• Compliance / Other:
• Comply with U.S. and international import/export regulations, company policies, and SOPs.
• Model and act in accordance with CJ's guiding principles and core values.
• Perform other related duties as assigned.

Requirements & Tech Stack

• Korean–English bilingual required (reading, writing, speaking proficiency).
• Basic proficiency with MS Office (Excel, Outlook, Word).
• Excellent verbal and written communication skills.
• Excellent time management skills.
• Ability to multi-task.
• Ability to collaborate effectively in a team environment.
• Authorized to work in the United States.

Qualifications

• High school diploma or higher.
• Associate's or bachelor's degree in logistics, international trade, business, or a related field is preferred.
• Experience using freight forwarding / TMS systems such as CargoWise is preferred.
• Basic knowledge of Incoterms, HS Codes, and U.S. Customs (CBP) regulations is preferred.
• Basic understanding of U.S. customs and international trade is preferred.
• Internship or related hands-on experience in freight forwarding / logistics is preferred.
• Awareness of or training in dangerous goods (DG) / HAZMAT Class 9 is preferred.
• Good working knowledge of domestic and international geography is preferred.

Schedule

• Monday-Friday, 8:00 am - 5:00 pm CST.
• Work hours may vary and may include evenings, weekends, holidays, and overtime based on business needs.
• Flexible hours may be needed to support deadlines or cross-functional collaboration due to time zone differences.

Compensation

• Base Hourly Wage: $19.73 - $24.66 per hour.

Physical Requirements

• Ability to stand and/or walk for extended periods.
• Ability to sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed.
• Ability to climb stairs, ladders, and/or scaffolds.
• Ability to reach with hands and arms.
• Ability to lift, carry, push, or pull up to 50 pounds.
• Ability to occasionally lift heavier items with or without assistance.
• Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards.
• Ability to handle, grasp, or control objects.
• Vision: Clear close and distance vision, peripheral vision, depth perception, ability to adjust focus.
• Hearing: Ability to hear and understand verbal instructions, alarms, and equipment signals in a noisy environment.
• Required PPE: Steel-toed shoes, safety glasses, and high-visibility vests.

Work Environment

• Hybrid environment (warehouse and office).
• Warehouse exposure to: varying temperatures (including refrigerated), loud noise levels, dust, odors, airborne particles, concrete flooring, moving mechanical equipment, powered industrial vehicles, and warehouse traffic.
• Office environment: standard office equipment, typically quiet to moderate noise level, climate-controlled.

Location

• On-site only.

What We Offer

• Competitive compensation.
• Medical, dental, vision, life, and disability insurance.
• 401(k) retirement savings.
• Paid time off.
• Tuition assistance.
• Early access to earned wages.
• Opportunities for advancement.