Logistics Coordinator

The Role

As a Logistics Coordinator, you are the engine driving our daily freight brokerage operations. Working alongside our Transportation Brokers, you will manage active loads, leverage high-speed tech tools, and ensure our supply chains run without a hitch.

Key Responsibilities

• Master the Logistics Lifecycle: Efficiently build loads, schedule pickup/delivery appointments, and set up vetted carriers within our digital platforms.
• Keep Freight Moving: Proactively conduct update/check calls with carriers, track active shipments, and deliver real-time, critical updates to shippers and customers.
• Carrier Sourcing & Outreach: Build strong relationships with carriers by inquiring about lane availability, equipment types, and capacity.
• Maintain Compliance & Documentation: Ensure seamless record-keeping with exceptional attention to detail by requesting and verifying insurance certificates, handling rate confirmations, and keeping carrier resources updated.
• Streamline Operations & Finance: Support branch accounting by matching invoices, issuing Com-checks or Quick Pays, and leveraging digital tools to keep daily office workflows running smoothly.
• Deliver 5-Star Service: Uphold company principles (Customer, Company, Office) by delivering high-touch customer support at every turn.

Requirements & Tech Stack

• Tech-Savvy & Adaptive: Actively embrace high-speed tech and digital tools.
• Google Suite Proficiency: Strong, practical command of Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, etc.).
• AI & Tech Familiarity: Exposure to or familiarity with AI tools is a huge plus.
• Rock-Solid Attention to Detail: Laser-focused accuracy when managing load data, compliance records, and financial documents.
• Fast-Paced Energy: Self-motivated, enthusiastic team player who thrives under pressure and loves a dynamic environment.
• Communication Champ: Outstanding written and verbal communication skills with a customer-first mindset.

Note: Full training provided on proprietary TMS.