Valet Attendant

About the Role

As a Valet Attendant, you are the first impression and the final goodbye, creating a welcoming, professional experience for every guest. This role requires you to safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. It offers the opportunity to earn competitive pay plus tips in a fast-paced hospitality environment.

Key Responsibilities

• Conduct vehicle damage inspections and document parking locations.
• Safely and efficiently park and retrieve guest vehicles, adhering to proper key handling procedures.
• Follow all safety protocols to maintain personal and vehicle security.
• Maintain compliance with attendance and timekeeping policies.
• Keep valet areas clean, organized, and presentable.
• Handle challenging situations with professionalism and resolve problems promptly.
• Balance individual responsibilities while fostering a positive team environment.
• Maintain regular attendance and adhere to company policies.
• Attend required staff meetings and complete assigned training modules.
• Perform other tasks as needed to support operational goals.

Requirements & Tech Stack

• Valid driver’s license
• Reliable transportation
• Ability to maintain an acceptable motor vehicle record (no more than three moving violations within a three-year period).
• Ability to pass and maintain a clean background check.
• Stamina to stand, walk, and lift up to 50 lbs. for extended periods.
• Flexibility to work nights, weekends, and holidays.
• Ability to work in indoor and outdoor environments, including varied weather conditions.
• Computer usage
• Phone communication
• May be required to use personal cell phones for work-related communication and accessing work applications.

Qualifications

• High school diploma or general education degree (GED).
• Customer service experience preferred.
• A customer service attitude and a willing, helpful demeanor are mandatory.
• Ability to perform each essential duty satisfactorily.
• Reasonable accommodation may be made for individuals with disabilities.

Additional Details

• Compensation: Valets can average $13.00 - $20.00+ per hour (after tips and base pay combined). Rates can vary by market. Tips are based on service performance and customer interactions.
• Status: Non-Exempt
• Schedule: Full Time / Part-Time
• Reports directly to: Guest Service Coordinator