Marketing Operations Specialist

About the Role

We’re looking for a detail‑oriented, tech‑curious Marketing Operations Specialist to support marketing operations in North America. This role is perfect for someone who enjoys organizing information, learning new tools, and contributing to the systems and processes that help marketing run smoothly. You’ll gain hands-on experience with event platforms, reporting, budget tracking, CRM, and cross‑functional operations—while developing valuable foundational skills for a career in marketing, events, or operations.

Key Responsibilities

• Event Operations & Cvent Support
• Assist with developing Cvent event registration pages, updating content, sending invitations, managing contacts and registrations, and creating and managing reports.
• Support attendee check‑in, badge-printing, and onsite registration activities as needed.
• Learn and apply data privacy requirements and ensure compliance.
• Event Delegate Support
• Monitor the event attendee inbox and respond to routine questions.
• Help collect, consolidate, clean up, and manage Excel-based nomination and attendee files.
• Reporting & Analytics Support
• Support the team in collecting, organizing, cleaning, and validating data for reports and dashboards.
• Prepare and submit reports using established templates and processes.
• Assist with and own other miscellaneous reports and dashboards.
• Data Privacy Management
• Support data privacy compliance within the North America Marketing function by tracking marketing activities, assisting with internal and external audits, managing internal systems, and ensuring adherence to applicable data protection regulations and organizational policies.
• Financial & Legal Operations
• Manage and assist with contracts, invoices, payments, and internal financial and legal systems.
• Help develop, maintain, and track budgets by updating spreadsheets, systems, and gathering inputs internally.

Requirements & Tech Stack

• Strong Excel and PowerPoint skills.
• Comfortable learning new software tools quickly.
• Experience with Cvent, CRM, and PowerBI.
• Excellent organization skills and attention to detail.
• Clear written and verbal communication.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 0–2 years of experience in marketing, events, operations, or project management.

Bonus Skills (Nice to Have)

• Exposure to Cvent or other event management tools.
• Familiarity with CRM or marketing automation platforms.
• Experience with reporting, dashboards, or data visualization tools.
• Interest in event production or marketing operations as a long‑term career path.