Sales Associate

About the Role

Grace Senior Care is seeking a full-time, on-site Sales Associate in Bengaluru. This role involves engaging with prospective clients and families to explain services, understand their needs, and recommend appropriate care solutions.

Key Responsibilities

• Respond to inquiries from prospective clients and families.
• Conduct in-person or phone consultations.
• Maintain accurate records of leads and client interactions.
• Support the development of local outreach and community relationships.
• Collaborate with care and operations teams to ensure smooth onboarding of new clients.
• Follow up to build long-term, trust-based relationships.
• Meet sales targets.
• Prepare basic reports on sales activities.
• Represent the organization professionally in all interactions.

Requirements & Tech Stack

• Proficiency in common office and productivity tools (e.g., email, spreadsheets, CRM or lead-tracking software).
• Ability to learn new systems quickly.

Qualifications

• Strong communication and interpersonal skills, with the ability to listen actively and explain services clearly.
• Customer service and client relationship-building skills, including empathy, patience, and a solution-focused approach.
• Basic sales and negotiation skills, with comfort in working toward targets and handling objections respectfully.
• Organizational and time management skills, including maintaining accurate records and managing multiple leads or tasks effectively.
• Relevant experience in sales, customer service, or healthcare services is beneficial, especially in senior care or related fields.
• Minimum of a high school diploma required.
• A bachelor’s degree in business, marketing, social work, or a related field is an advantage.
• Ability to work on-site in Bengaluru, including occasional visits to client locations or community events.
• Comfort working with older adults and their families.