Sales Assistant

Role: Sales Assistant

About the Role

IgnitedNeurons is a purpose-driven organization focused on inspiring individuals to discover their true selves and unlock their potential. The Sales Assistant role is a full-time remote position that supports the growth of our coaching and leadership development services.

Key Responsibilities

• Respond to inquiries from potential clients.
• Provide information about service offerings.
• Assist in scheduling consultations and sessions.
• Maintain accurate records of leads and client interactions.
• Prepare basic sales reports.
• Support follow-ups via email, phone, and digital channels.
• Collaborate with the founder and the broader team to ensure a smooth client journey.
• Help coordinate online events or webinars.
• Contribute to a positive, empathetic customer experience.

Requirements & Tech Stack

• Interpersonal Skills and Customer Service abilities.
• Clear and professional Communication skills (written and verbal across digital platforms).
• Sales skills (basic lead nurturing, follow-up, consultative selling in a service-based environment).
• Organization Skills (managing schedules, maintaining records, prioritizing tasks).
• Strong attention to detail.
• Reliability.
• Ability to work independently with minimal supervision in a remote role.
• Comfort with using CRM tools, office productivity software, and online communication platforms.

Qualifications

• Previous experience in sales support, customer service, or administrative roles is beneficial.
• Experience in coaching, wellness, or professional development sectors is an advantage.
• Commitment to the values of excellence, empathy, and equality.
• Interest in personal growth and well-being.