Overnight Grocery Team Member

About the Role

This is a full-time, overnight position for a Grocery Team Member focused on stocking, inventory, and receiving.

Key Responsibilities

• Receives and prepares product, and maintains the sales floor, displays, and back stock according to company standards.
• Ensures a positive company image through courteous, friendly, and efficient service.
• Performs duties in accordance with team and store Standard Operating Procedures.
• Strives to support WFM core values and goals, and promotes national, regional, and store programs and initiatives.
• Ensures adherence to all applicable health and safety regulations, including Food Safety.
• Checks product to ensure it meets WFM quality standards.
• Accurately sorts and scans waste.
• Maintains production standards.
• Stocks and cleans shelves, bins, and food preparation areas.
• Maintains back stock in good order.
• Handles DC and UNFI invoices for product delivered outside store receiving hours.
• Properly checks-in product and reports miss-picks to team leadership.
• Receives product from the receiving location to the sales floor or appropriate back stock spaces.
• Aids in receiving and sorting overnight deliveries for other teams.
• Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs in a timely and effective manner, and models suggestive selling techniques.
• Answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment.
• Maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned.
• Ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Requirements & Tech Stack

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills.
• Willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner.
• Ability to meet customer service expectations and standards.
• Ability to follow directions and procedures.
• Effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic.
• Ability to work in a fast-paced environment with a sense of urgency.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.

Qualifications

• No prior retail experience required.

Note: This document provides a general summary of essential responsibilities and is not exhaustive. Duties may differ based on business conditions, location, and position needs.