Junior Sales Associate

KG Invicta Services (KGiS)

About the Role

We are seeking a motivated and enthusiastic Junior Sales Associate to join our dynamic team. This role is ideal for freshers or candidates with limited experience who are eager to develop their skills in sales and customer service.

Key Responsibilities

• Handle customer queries through inbound and/or outbound calls.
• Communicate with customers in Malayalam and English, as required.
• Provide accurate information and resolve customer concerns professionally.
• Maintain customer records and update call details in the system.
• Ensure customer satisfaction through effective communication.
• Follow company policies, process guidelines, and quality standards.

Requirements & Tech Stack

• Fluency in Malayalam is mandatory.
• Good verbal communication and interpersonal skills.
• Willingness to work in rotational shifts, if required.
• A positive attitude and a desire to learn and grow within the company.

Qualifications

• This role is suitable for freshers or candidates with limited experience.
• Ability to communicate effectively in English.