Teller I

About the Role

The Teller I processes customer account transactions and customer services, including the sale of official checks.

Key Responsibilities

• Process comprehensive, prompt, and efficient customer transactions.
• Receive checks and cash for deposits, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.
• Assist in the bank-by-mail function.
• Issue traveler’s checks and official checks.
• Balance cash drawer at the end of the shift and compare the totaled amount to the computer-generated proof sheet. Report any discrepancies to the supervisor.
• Ensure the teller station is properly stocked with forms and supplies.
• Cash checks from a variety of accounts upon proper verification.
• Cross-sell financial institution services.
• Receive loan and other payments, ensuring payments match balances due, and enter payments into the computer.
• Place holds on accounts for uncollected funds.
• Count, check, and package coins and currency.
• Check night depository bags and record proper information on financial institution’s forms.

Requirements & Tech Stack

• Cash handling experience (six months to one year)
• High School diploma or equivalent
• Good interpersonal communication skills
• Good organizational skills
• Good computer skills
• Ability to operate standard office equipment