Customer Support, US Voice
Impetus Career Consultants
Ahmedabad, Gujarat, IndiaFresher1h agovia LinkedIn
Customer Support - US Voice
About the Role
- Location: Ahmedabad, Gujarat (Open to PAN India)
- Interview Mode: Virtual Interview
- Shift: Rotational, including US/night shifts
- CTC: Up to ₹35k CTC
- Joining Dates: 9th November and 18th November 2026
Key Responsibilities
- Handle inbound and outbound calls from US customers.
- Resolve customer queries and provide effective support.
- Maintain service quality and customer satisfaction.
- Document customer interactions and meet performance targets.
Requirements & Tech Stack
- Minimum 6 months of relevant BPO experience or freshers with good communication skills.
- Typing speed of 36 WPM with 85% accuracy.
- Excellent English communication skills.
- Willingness to relocate and comfortable for Ahmedabad upon selection.
- Comfortable working in US/night shifts.