Field Technician

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. This is an entry-level role where you will be equipped with the training needed to succeed, with opportunities to progress, increase earnings, and build a long-term career.

Key Responsibilities

• Install and repair services.
• Educate customers on the use of services.
• Work outdoors.
• Solve problems and overcome daily challenges.
• Build relationships with colleagues and customers.

Requirements & Tech Stack

• Education: High School diploma, GED, or equivalent work experience.
• Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities, and other locations as necessary.
• Language: Fluent in English.
• Technical Skills: Proficiency in using computers and software applications. Competent in using hand tools.
• Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility, and reliability.
• Valid Driver’s license with a safe driving record within company standards.
• Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

Qualifications

• Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
• Opportunities for self-progression and professional growth at Spectrum.
• Career self-progression plan to move from Field Technician I to Field Technician IV with 10% increases for each progression level and bonus payments for completing coursework.
• Additional opportunities to move into other roles including leadership positions.
• Earn an industry-recognized certification.
• Base pay: Generally between $20.00 and $27.80 per hour.
• Eligible for additional forms of incentive-based compensation such as bonuses.