Medical Assistant

Northwestern Medicine

Chicago, IL0–2 yrs1h agovia LinkedIn

Job Title: Medical Assistant - Transitional Care Full Time Days

Key Responsibilities

  • Assures efficient patient flow through the site:
  • Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
  • Obtains accurate vital signs, per organization standards.
  • Documents reason for visit and updates/confirms allergies, smoking history, and pharmacy information.
  • Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
  • Anticipates/sets up equipment or supplies needed for visit.
  • Cleans and prepares exam room for next patient.
  • Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
  • Assists practitioner with medical and surgical procedures in accordance with established protocols such as:
  • Electrocardiogram (ECG)
  • Venipuncture
  • Immunizations
  • Setting up procedure trays
  • Specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
  • Provides high quality care by:
  • Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
  • Participates in environmental safety rounds.
  • Maintains vaccine/medication inventory.
  • Monitors and maintains equipment and instruments according to clinic guidelines.
  • Assists in ordering supplies and correctly disposes of all expired items.
  • Adheres to office opening and closing procedures.
  • Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
  • Accepts and performs delegated responsibilities in a positive manner.
  • Offers assistance to others.
  • Attends and participates in staff meetings.
  • Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
  • Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner.
  • Performs all other duties as assigned by the Supervisor or Manager.

Requirements & Tech Stack

  • High school diploma or GED.
  • Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams:
  • AAMA
  • AMT
  • NCCT
  • NHA
  • NRCMA
  • Accepted documentation:
  • New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body.
  • Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body.
  • Within first six months of employment, will complete one of the following certifications after up to two test attempts:
  • Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA).
  • Registered Medical Assistant (RMA) through American Medical Technologists (AMT).
  • National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT).
  • Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA).
  • Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP).
  • Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment.
  • American Heart Association accredited Basic Life Support (BLS/CPR) certification.
  • Strong computer skills.

Qualifications

  • Zero (0) to two (2) years’ experience in a relevant role.
  • Preferred: Completion of accredited Medical Assistant training program.
  • Preferred: One to two years of ambulatory care experience.
  • Preferred: Experience with electronic medical record.

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