Medical Assistant
Northwestern Medicine
Job Title: Medical Assistant - Transitional Care Full Time Days
Key Responsibilities
- Assures efficient patient flow through the site:
- Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
- Obtains accurate vital signs, per organization standards.
- Documents reason for visit and updates/confirms allergies, smoking history, and pharmacy information.
- Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
- Anticipates/sets up equipment or supplies needed for visit.
- Cleans and prepares exam room for next patient.
- Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
- Assists practitioner with medical and surgical procedures in accordance with established protocols such as:
- Electrocardiogram (ECG)
- Venipuncture
- Immunizations
- Setting up procedure trays
- Specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
- Provides high quality care by:
- Prepares and stocks all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
- Participates in environmental safety rounds.
- Maintains vaccine/medication inventory.
- Monitors and maintains equipment and instruments according to clinic guidelines.
- Assists in ordering supplies and correctly disposes of all expired items.
- Adheres to office opening and closing procedures.
- Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
- Accepts and performs delegated responsibilities in a positive manner.
- Offers assistance to others.
- Attends and participates in staff meetings.
- Communicates appropriately and effectively with patients and patient care team (in the office and on the phone).
- Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner.
- Performs all other duties as assigned by the Supervisor or Manager.
Requirements & Tech Stack
- High school diploma or GED.
- Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams:
- AAMA
- AMT
- NCCT
- NHA
- NRCMA
- Accepted documentation:
- New MA Graduates within six (6) months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body.
- Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit: a letter from the certifying body.
- Within first six months of employment, will complete one of the following certifications after up to two test attempts:
- Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA).
- Registered Medical Assistant (RMA) through American Medical Technologists (AMT).
- National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT).
- Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA).
- Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP).
- Signed acknowledgement during onboarding that certification must be attained within six (6) months, as a condition of employment.
- American Heart Association accredited Basic Life Support (BLS/CPR) certification.
- Strong computer skills.
Qualifications
- Zero (0) to two (2) years’ experience in a relevant role.
- Preferred: Completion of accredited Medical Assistant training program.
- Preferred: One to two years of ambulatory care experience.
- Preferred: Experience with electronic medical record.