Information Technology Assistant
RS Wealth Management Pvt. Ltd.
New Delhi, Delhi, India6h agovia LinkedIn
About the Role
The Information Technology Assistant is a full-time, on-site role based in New Delhi, responsible for supporting the company’s IT infrastructure and end users.
Key Responsibilities
- Providing technical support for desktops, laptops, printers, and network devices.
- Installing and configuring hardware and software.
- Resolving routine and complex IT issues.
- Monitoring system performance.
- Performing basic maintenance.
- Escalating issues to senior IT staff or vendors when required.
- Assisting with user account management.
- Assisting with data backups.
- Assisting with IT inventory tracking.
- Documenting procedures to ensure smooth operations.
Requirements & Tech Stack
- Technical Support and Troubleshooting skills.
- Foundational Information Technology knowledge, including operating systems, basic networking concepts, and common business applications.
- Printer Support skills.
- Analytical Skills.
- Good communication and interpersonal skills.
- Ability to prioritize tasks, work systematically, and maintain accurate documentation.
Qualifications
- Relevant education such as a diploma or degree in IT, Computer Science, or a related field, or equivalent practical experience, would be beneficial.
- Knowledge of information security basics would be an added advantage.
- Knowledge of backup procedures would be an added advantage.
- Experience in a financial services or corporate environment would be an added advantage.