Administrative Associate
Sentara Health
Job Title: Administrative Associate
Location: Norfolk, VA
Work Shift: Swing Shift (Full-time, 4–8-hour shifts from 4 p.m. to 12 midnight)
Overview
Sentara Norfolk General Hospital Cardiovascular ICU (CSICU) is hiring a Full-time, Swing Shift Administrative Associate. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. It serves as the first point of contact for patients, family members, and visitors on the assigned unit, requiring excellent customer service skills.
Key Responsibilities
- Provides administrative and operational tasks.
- Provides clerical support.
- Manages patient records.
- Schedules appointments.
- Handles patient inquiries.
- Collaborates with medical staff, management, and patients.
- Serves as first point of contact for patients, family members and visitors on unit assigned.
Requirements & Tech Stack
- High School Grad or Equivalent (Required)
- Excellent Customer Service Skills (Strongly Preferred)
- Computer Savvy with Microsoft Office Skills (Strongly Preferred)
- Medical Office Experience (Preferred)
Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office