Embark Product Management Intern, S

About the Role

H&R Block’s Embark 2027 Summer Internship Program offers 11-week paid, meaningful, real-world experience for students. The internship runs from May 17, 2027 – July 30, 2027, at the corporate headquarters in Kansas City.

Key Responsibilities

• Support product discovery by researching customer needs and identifying opportunities that align with business goals.
• Assist in writing clear user stories and acceptance criteria to guide engineering and design work.
• Participate in product planning and ceremonies, helping manage the product backlog and prioritize features.
• Collaborate with cross-functional teams to deliver features on time and with quality.
• Use data and metrics to evaluate product performance and support data-driven decision making.
• Engage in professional development to build product management, Agile, and collaboration skills.
• Work independently with guidance and mentoring.
• Participate in workshops and events aligned with the program's four pillars: Professional Development, Giveback, Networking, and Connected Culture.

Requirements & Tech Stack

• Ability to work as part of a diverse team and independently.
• Highly motivated, organized, reliable, and detail-oriented.
• Strong written and verbal communication skills.
• Quick learner and not afraid to work with new computer-based programs and databases.
• Ability to be effective and contribute in a fast-paced corporate environment.
• Microsoft Office
• Microsoft Teams

Qualifications

• High school diploma or equivalent.
• Seeking to obtain a degree in Business Administration, Business/Data Analytics, Computer Science, Business Management, or a similar discipline with a GPA of 3.0 or above.
• Demonstrated interest in product management, digital products, customer experience, or product strategy.
• Strong analytical and problem-solving skills, with an interest in using data and customer insights to inform product decisions.
• Ability to identify customer needs, define problems, and develop thoughtful solutions.
• Interest in customer research, user testing, and translating feedback into actionable product recommendations.
• Ability to collaborate effectively across Product, Design/UX, Engineering, and other cross-functional teams.
• Familiarity with or interest in Agile product development, roadmapping, product prioritization, and sprint-based ways of working.
• Comfort working with data, product metrics, dashboards, or analytics tools to identify trends and communicate insights.
• No previous work experience necessary.