Associate Water Treatment Specialist

About The Job

Associate Water Treatment Specialist

What You'll Do

• Year 1: Learning & Development

• Learn coagulation, flocculation, and phosphorus removal, and where Usalco's products fit.

• Understand how municipal wastewater plants operate and common challenges.

• Gain Sentry fundamentals: BOD, BCOD, and VFA, and how real-time biological data influences plant decisions.

• Master Decision Blue, including using Virtual Jar testing for customer discussions.

• Learn Usalco's sales process.

• As You Grow

• Visit customer sites with senior specialists and SMEs, eventually leading visits independently.

• Perform basic jar tests and interpret results.

• Identify and qualify opportunities, escalating them to the appropriate team members.

• Support pilots and installs by tracking progress and following up with customers.

• Maintain the CRM system.

• Take ownership of a defined territory or account set upon completion of the development plan.

Requirements & Tech Stack

• Required Skills:

• Bachelor's degree in a technical or scientific field (e.g., chemistry, environmental science, engineering, biology), or equivalent hands-on experience.

• Strong written and verbal communication skills.

• Willingness to travel (approx. 40%) and spend time in plants and the field, in various weather conditions.

• A valid driver's license and a clean driving record.

• Comfort learning new technology quickly.

• Helpful Skills (Not Required):

• Internship, co-op, or lab experience.

• Customer-facing experience (e.g., sales, service, hospitality).

• Familiarity with CRM tools or data dashboards.

• Military, trades, or operations experience.

Who Thrives Here

This role is ideal for individuals who:

• Ask insightful questions and document answers.
• Are comfortable with a learning mindset ("I don't know yet. I'll find out.").
• Can build trust with experienced plant operators.
• Enjoy variety in daily work, including lab, field, and customer interactions.

What We Offer

• A structured 12-month development plan with clear milestones.
• Ride-alongs and mentorship from experienced specialists and Sentry SMEs.
• Training on Usalco's products, platforms, and water treatment fundamentals.
• A defined path to becoming a Water Treatment Specialist.
• Competitive compensation and a full benefits plan.