Human Resource Intern

The Kids Clinic

Job Responsibilities

• Recruitment
• Undertake end-to-end recruitment for the Unit.
• Manpower budgeting for the Unit (cost & headcount).
• Forecast talent needs for the Unit and implement plans.
• Ensure 95% staffing at the Unit at any given point.
• Review and ensure hiring process cost aligns with business needs.
• Hire as per approved grids to achieve revenue targets linked to hiring.
• Continuously monitor, benchmark, and design HR processes as per industry needs and suitability.
• Review and analyze recruitment dashboards (e.g., Staffing Index, Workforce Management, Recruitment Trackers).
• Onboarding
• Plan and conduct proper orientation and hospital induction for new employees.
• Adhere to new employee checklists for onboarding formalities as per defined protocol.
• Operations
• Conduct organized appraisal programs for the Unit to maintain staff morale.
• Ensure timely confirmation review of employees across the Unit.
• Provide Employer Relations coaching where necessary for the Unit.
• Review current protocols with functional heads and enact new policies annually or as needed.
• Conduct classroom training sessions on policies once a year.
• Follow policies and procedures considering employee benefit and welfare with corporate approval.
• Handle Unit Grievance and POSH cases as per SOP/Policy.
• Ensure proper discipline and conduct of employees in the Unit.
• Ensure discipline and punctuality regarding working times, overtimes, and leave.
• Assist and, when directed, conduct disciplinary actions for misconduct, default, or irregularity.
• Ensure NABH standards & protocols are adhered to for the Unit under surveillance and accreditation.
• Employee Engagement
• Conduct Employee Satisfaction Surveys, consolidate, analyze data, and implement recommendations.
• Promote talent management initiatives in the Unit and assist business functions with strategies for employee engagement.
• Promote recognition and rewards for the Unit.
• Conduct exit interviews, consolidate, analyze data, and implement recommendations.
• Introduce, implement, and monitor processes to encourage team spirit and inter-departmental communication.
• Drive initiatives for Great Place to Work certification within the Unit.
• Conduct periodic Skip Meetings to understand Unit morale and culture.
• Facilitate Skip Meetings with Function Heads/COO/Head HR periodically.
• Employees Status, Payroll and Salary
• Maintain all employee records for the Unit (current and past employees).
• Conduct periodic audits on attendance/rota maintenance for all employees.
• Ensure attendance, leave, and overtime are updated in records through HRIS.
• Ensure the payroll SOP is adhered to by the Unit.
• Statutory Compliance
• Adhere to statutory norms and guidelines pertaining to HR & General Administration for the Unit.
• Assist the administration with legal problems relating to personnel.
• Manage third-party staff compliance for the Unit as per norms.
• Plan proper shifts management and monitor compliance by staff.
• Handle legal notices along with the Legal Department for the Unit.
• Handle various Hospital Licenses.
• Drive and manage end-to-end training initiatives for Fire Safety and POSH (Prevention of Sexual Harassment), ensuring compliance, awareness, and effective implementation.
• Others
• Manage stakeholders.
• Guide Unit initiatives with the corporate team, contributing to organizational initiatives.
• Act as counsel to key Managers in the Unit to create the right culture and organizational model.
• Assist Administration in various activities as directed.
• Ensure operational reports are sent to Corporate HR as per timelines.

Skill Sets

• Verbal Ability/Communication Skill (Written & Oral)
• Analytical Skill
• Problem Solving & Decision Making
• Interpersonal Skill
• Enthusiasm
• Punctuality
• Presence of Mind
• Affinity to team work

Qualifications

• MBA- HR / Graduation